Setting up your WePay account
After you create your account on ActivityHero and accept our terms, you will be sent an email like this to get started with WePay. Click the orange button to start your WePay setup.
(NOTE: The setup process works best on a Chrome browser)
When you press the confirm button, your email address will be auto-populated into WePay and you can set your password. This process links your ActivityHero account and your WePay account --please do not deny access.
You will then be asked to verify your personal and business information. As you complete the fields, a green check mark will appear. If at any time you should encounter a red ‘X’, please verify the information and re-enter it.
After you have submitted your information, you will be see a progress indicator as your account is verified. This process can take several minutes, please be patient and do not close this screen.
When it is finished, you will move on to the bank information screen. Here is where you make the decision to receive direct deposit, or be issued paper checks. You will also be given the option to choose how often you’d like to be issued payments. You will have the option to change these options later if you’d like.
If you experience any problems, we recommend logging in using a Chrome browser.
WePay support is available from 9:00 AM - 9:00 PM EST, Monday - Friday through the contact form.
On the form, choose "I use the site to collect payments" in the "Tell us about yourself" question.