Activity Providers

Prospective Activity Providers

• How do I create a listing?
• Why should I be listed on this site?
• So who keeps my schedules up to date?
• Does it cost me anything?

Completing Your Business Listing

• What are Business Details?
• How do I add a Photo or Logo for my business?
• Create additional ActivityHero users

Activity Listing Setup

• How do I create Activities and Sessions?
• How do I make a copy of an activity?
• How do I add different categories to an activity?
• How do I list online classes or camps?
• How do I list an overnight camp?
• Importing activities, locations and sessions

Listing On-Demand Activities

• How do I create On-Demand Activities and Content?
• On-Demand Content FAQs
• Standards for On-Demand Pre-recorded Videos

Managing Activities & Sessions

• How do I change my camp or class session information?
• Why can't I delete an activity?
• Can I copy a session?
• How do I edit or add a new location for activities?

Pricing Your Activities

• Can I set up monthly billing for students?
• How do I offer prorated or single day prices?
• How do I offer scholarship spots through the ActivityHero Scholarship Program?
• How do I add discounts to my camp or class?
• How do I set up a Payment Plan?

Activity Registration Setup

• How do I customize my Registration Forms?
• Registration Deadlines
• How do I allow last-minute registrations for my camp?
• How do I close a camp that is full or can't accept more registrations?
• How do I create a link for parents to register?

Managing Activity Registrations

• What Actions can I do on the Registration Report
• How do I invite someone off the waitlist?
• How do I move participants from one session to another?
• How do I register for someone or how do I register an existing student in a different camp/class?
• How do I make class rosters & sign-in sheets?

Activity Payments & Refunds

• Enter a check or cash payment
• What should I put for refund policies on ActivityHero?
• How do I process a refund?
• How can I issue credits?
• How long can I issue refunds for?
• How do I send an invoice?

Emails

• Can I Customize My Email Headers/Footers?
• Session Reminder Emails
• Form Completion Reminder
• How do I email parents or participants?

Reviews

• What can I do about reviews?
• How do I get parents to write more reviews for me?
• What if I get a negative review?
• Will you take down a review for me?

Widgets

• What is the online registration widget?

WePay, Payments & Adjustments

• Why has my WePay account been disabled?
• Setting up your WePay account
• WePay sent an email about a 'withdrawal method updated'
• How am I paid by WePay?
• The purchaser has filed a chargeback
• I can’t make any updates to our WePay account

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ActivityHero Services, Business Marketing & Analytics

• Adding pixel code to track page views and conversions in Google, Facebook and other 3rd party analytics software
• What are Analytics & how do I know if parents are visiting my ActivityHero page?
• How do you promote my business?
• On-Demand Subscription Service
• How do I show higher on ActivityHero search results?
• What is ActivityHero Exclusive?