• Business Setup

  • Why should I be listed on this site?
  • How will this help me grow my business?
  • So who keeps my schedules up to date?
  • Does it cost me anything?
  • What is the dashboard?
  • How do I create a listing?
  • How do I add a Photo or Logo for my business?
  • Create additional ActivityHero users

• Activity & Session Setup

  • How do I create Activities and Sessions?
  • How do I list online classes or camps?
  • Can I set up monthly billing for students?
  • Can I copy a session?
  • How do I add different categories to an activity?
  • Registration Deadlines
  • How do I list an overnight camp?
  • How do I offer prorated or single day prices?
  • How do I offer scholarship spots through the ActivityHero Scholarship Program?
  • How do I change my camp or class session information?
  • How do I allow last-minute registrations for my camp?
  • How do I edit or add a new location for activities?
  • How do I add discounts to my camp or class?
  • Setting Up Payment Plans

• On-Demand Activities & Content Setup

  • What is an On-Demand Activity?
  • How do I create On-Demand Activities and Content?
  • On-Demand Content FAQs
  • Standards for On-Demand Pre-recorded Videos

• Manage Registration Forms & Policies

  • How do I set up Registration Forms

• Registrations & Refunds (Instructions for Businesses)

  • What Actions can I do on the Registration Report
  • Session Reminder Emails
  • Enter a check or cash payment
  • How do I invite someone off the waitlist?
  • How do I move participants from one session to another?
  • Form Completion Reminder
  • How do I register for someone or how do I register an existing student in a different camp/class?
  • How do I make class rosters & sign-in sheets?
  • What should I put for refund policies on ActivityHero?
  • How do I close a camp that is full or can't accept more registrations?
  • How do I process a refund?
  • How can I issue credits?
  • How long can I issue refunds for?
  • How do I email parents or participants?
  • How do I create a link for parents to register?
  • How do I send an invoice?

• WePay account

  • Setting up your WePay account
  • WePay sent an email about a 'withdrawal method updated'
  • How am I paid by WePay?
  • The purchaser has filed a chargeback
  • I can’t make any updates to our WePay account
  • I have a WePay question/issue that hasn’t been addressed
  • How do I know which registrations are part of my payment?

• Business Marketing & Analytics

  • Can I Customize My Email Headers/Footers?
  • What are Analytics & how do I know if parents are visiting my ActivityHero page?
  • What is Business Info?
  • What is the online registration widget?
  • How do I show higher on ActivityHero search results?

• Reviews of My Business

  • What can I do about reviews?
  • How do I get parents to write more reviews for me?
  • What if I get a negative review?
  • Will you take down a review for me?