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Help on ActivityHero

  • Business Setup

    • Why should I be listed on this site?
    • How will this help me grow my business?
    • So who keeps my schedules up to date?
    • Does it cost me anything?
    • What is the dashboard?
    • How do I create a listing?
    • Create additional ActivityHero users
    • How do I add a Photo or Logo for my business?
  • Activity & Session Setup

    • How do I create Activities and Sessions?
    • How do I add different categories to an activity?
    • Copy a session
    • How do I offer prorated prices?
    • How do I change my camp or class session information?
    • How do I edit or add a new location for activities?
    • How do I add discounts to my camp/class?
  • Manage Registration Forms & Policies

    • How do I set up Registration Forms
  • Registrations & Refunds (Instructions for Businesses)

    • What Actions can I do on the Registration Report
    • Enter a check or cash payment
    • How do I invite someone off the waitlist?
    • How do I move participants from one session to another?
    • Form Completion Reminder
    • How do I register for someone or how do I register an existing student in a different camp/class?
    • How do I make class rosters & sign-in sheets?
    • What are the differences between ActivityHero discounts?
    • What should I put for refund policies on ActivityHero?
    • How do I close a camp that is full or can't accept more registrations?
    • How do I process a refund?
    • How long can I issue refunds for?
    • How do I email parents?
    • How do I create a link for parents to register?
    • How do I send an invoice?
  • Business Marketing & Analytics

    • What are Analytics & how do I know if parents are visiting my ActivityHero page?
    • What is Business Info?
    • What are the tools for my site?
    • How do I show higher on ActivityHero search results?
  • Reviews of My Business

    • What can I do about reviews?
    • How do I get parents to write more reviews for me?
    • What if I get a negative review?
    • Will you take down a review for me?
If your question is still unanswered, contact us using the support button or call us at 800-437-6125.