Submit a request
Sign in
Help on ActivityHero
Activity Providers
Menu
Activity Providers
Prospective Activity Providers
How do I create a listing?
Why should I be listed on this site?
So who keeps my schedules up to date?
Does it cost me anything?
Completing Your Business Listing
Getting started guide for activity providers
What are Business Details?
How do I add a Photo or Logo for my business?
Add Additional Team Members to Your Listing
Activity Listing Setup
How do I create Activities and Sessions?
How do I make a copy of an activity?
How do I add different categories to an activity?
How do I list online classes or camps?
How do I list an overnight camp?
Can I list a job or internship?
See all 7 articles
Listing On-Demand Activities
How do I create On-Demand Activities and Content?
On-Demand Content FAQs
Standards for On-Demand Pre-recorded Videos
Managing Activities & Sessions
How do I change my camp or class session information?
How do I use the Check-in & Check-Out feature?
Why can't I delete an activity?
Can I copy a session?
How do I edit or add a new location for activities?
Pricing Your Activities
Can I set up monthly billing for students?
How do I offer prorated or single day prices?
How do I offer scholarship spots through the ActivityHero Scholarship Program?
How do I add discounts to my camp or class?
How do I set up a Payment Plan?
Activity Registration Setup
How can families upload a file or image as part of their registration form?
How do I customize my Registration Forms?
Registration Deadlines
How do I allow last-minute registrations for my camp?
How do I close a camp that is full or can't accept more registrations?
How do I create a link for parents to register?
Managing Activity Registrations
What Actions can I do on the Registration Report
How do I invite someone off the waitlist?
How do I move participants from one session to another?
How do I register for someone or how do I register an existing student in a different camp/class?
How do I make class rosters & sign-in sheets?
Activity Payments & Refunds
Enter a check or cash payment
What should I put for refund policies on ActivityHero?
How do I process a refund?
How can I issue credits?
How long can I issue refunds for?
How do I send an invoice?
Communication Tools
How do I manage direct messages?
Can I Customize My Email Headers/Footers?
Session Reminder Emails
Form Completion Reminder
How do I email parents or participants?
Reviews
What can I do about reviews?
How do I get parents to write more reviews for me?
What if I get a negative review?
Will you take down a review for me?
Widgets
What is the online registration widget?
WePay, Payments & Adjustments
Why has my WePay account been disabled?
Setting up your WePay account
WePay sent an email about a 'withdrawal method updated'
How am I paid by WePay?
The purchaser has filed a chargeback
I can’t make any updates to our WePay account
See all 9 articles
ActivityHero Services, Business Marketing & Analytics
Adding pixel code to track page views and conversions in Google, Facebook and other 3rd party analytics software
What are Analytics & how do I know if parents are visiting my ActivityHero page?
How do you promote my business?
On-Demand Subscription Service
How do I show higher on ActivityHero search results?
What is ActivityHero Exclusive?