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Help on ActivityHero
Prospective Activity Providers
Why should I be listed on this site?
How will this help me grow my business?
So who keeps my schedules up to date?
Does it cost me anything?
How do I create a listing?
Completing Your Business Listing
What is Business Info?
How do I add a Photo or Logo for my business?
Create additional ActivityHero users
Provider Dashboard Navigation
What are Analytics & how do I know if parents are visiting my ActivityHero page?
What is the dashboard?
Activity Listing Setup
What is an On-Demand Activity?
How do I create Activities and Sessions?
How do I create On-Demand Activities and Content?
How do I list online classes or camps?
On-Demand Content FAQs
Standards for On-Demand Pre-recorded Videos
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Managing Activities & Sessions
Can I copy a session?
How do I change my camp or class session information?
How do I edit or add a new location for activities?
Pricing Your Activities
Can I set up monthly billing for students?
How do I offer prorated or single day prices?
How do I offer scholarship spots through the ActivityHero Scholarship Program?
How do I add discounts to my camp or class?
How do I set up a Payment Plan?
Activity Registration Setup
How do I customize my Registration Form?
How do I allow last-minute registrations for my camp?
How do I close a camp that is full or can't accept more registrations?
How do I create a link for parents to register?
Managing Activity Registrations
What Actions can I do on the Registration Report
How do I invite someone off the waitlist?
How do I move participants from one session to another?
How do I register for someone or how do I register an existing student in a different camp/class?
How do I make class rosters & sign-in sheets?
Activity Payments & Refunds
Enter a check or cash payment
What should I put for refund policies on ActivityHero?
How do I process a refund?
How can I issue credits?
How long can I issue refunds for?
How do I send an invoice?
Can I Customize My Email Headers/Footers?
Session Reminder Emails
Form Completion Reminder
How do I email parents or participants?
What can I do about reviews?
How do I get parents to write more reviews for me?
What if I get a negative review?
Will you take down a review for me?
What is the online registration widget?
WePay, Payments & Adjustments
Setting up your WePay account
WePay sent an email about a 'withdrawal method updated'
How am I paid by WePay?
The purchaser has filed a chargeback
I can’t make any updates to our WePay account
I have a WePay question/issue that hasn’t been addressed
See all 8 articles
ActivityHero Services, Business Marketing & Analytics
Adding pixel code to track page views and conversions in Google, Facebook and other 3rd party analytics software
On-Demand Subscription Service
How do I show higher on ActivityHero search results?